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Information Technology Manager

ABOUT EUROFASE:

For the past 30+ years, showrooms, designers, and architects have relied on Eurofase Lighting as their go-to brand for providing a diverse selection of high-quality innovative lighting for both residential and commercial applications.

As a leading lighting company serving multiple channels via the specialty lighting showroom, electrical wholesaler, home improvement stores, e-commerce websites and the interior design/architectural community, Eurofase Lighting offers products that deliver aesthetic appeal, stellar performance, and long-lasting tested quality.

POSITION SUMMARY:

Our company is searching for an experienced IT Manager who can establish our IT strategy and manage our WAN, LAN, SAN, and EDI computer platforms in a cost-effective way to meet changing business needs.

POSITION RESPONSIBILITES:

1) Monitoring and Managing IT Performance (20%)

– Monitor daily performance of IT system, including network infrastructure, website and ERP.

– Manage troubleshoot activities.

– Manage on-going maintenance and upgrading of IT infrastructure.

– Maintaining service levels within KPI parameters.

2) Provision of IT customer service. (20%)

– Ensure the delivery of key IT services to company personnel, including:

– Help Desk Services.

– Business Analyst Services (enhancing software capabilities and reporting).

– ERP Training Support.

– Maintaining service levels within KPI parameters

3) Development of IT Strategy. (10%)

– Maintain current knowledge of new IT development in industry.

– Develop and manage our long-range IT strategy designed to meet changing business needs in a cost-effective manner.

4) IT Personnel Management. (10%)

– Manage, coach, and develop IT personnel, including personal involved in Infrastructure. Management, Software and Database Management, Help Desk Services, and Business Analysis.

– Communication of job expectations and appraisal of their performance.

5) Development of IT Policies and Procedures (10%)

– Develop and implement IT policies including:

– Hardware and software acquisition.

– Security Protocols.

– Back Up.

– Disaster Recovery.

– IT Project Management Process (from ideation to budgeting to approval to development to go-live).

– IT KPIs.

6) Vendor Management (10%)

– Manage relationships with external vendor(s) and provide recommendations for procedural improvements.

7) IT Project Management (10%)

– Overall responsibility for implementation of IT hardware and software implementation.

8) Budgeting and Forecasting (10%)

– Develop annual operating and capital budget.

– Develop long-term operating and capital budget.

– Preparation of periodic spending forecasts.

– Analysis of IT expenditures (budget to actual).

KNOWLEDGE / SKILLS & EXPERIENCE REQUIREMENTS:

– Bachelor’s degree in Computer Science, Information Systems, or related field.

– Minimum of 5 to 7 years information technology management experience.

– Experience leading and managing IT projects and rolling out IT infrastructure across various technologies.

– Comprehensive understanding of network architecture and client/server technology.

– Software development abilities preferred.

– Experience with Navision (Microsoft Dynamics) preferred.

– Strong project management, and organizational skills required.

– Excellent analytical skills and strong problem-solving skills required.

– Strong multi-tasking prioritizing abilities and being adaptable.

– Gets things done within the formal and informal structure(s).

– Demonstrated written and verbal communication skills.

– Projects the highest levels of integrity

– Strong team player who can work autonomously and collaborate with management and team members.

– Must be highly motived and inspire others and the team to do the same.

Job Types: Full-time, Permanent

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
All safety protocols are adhered to.

Education:

  • Bachelor’s Degree (preferred)

Experience:

  • Information Technology: 5 years (required)

Work remotely:

  • No
4 days ago

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